All services provided in our store and on the website www.saglamfresh.com belong to Saglam Fresh and are operated by our company.
Our company may collect personal data for various purposes. Below is how and in what manner the collected personal data is collected, how and in what manner this data is protected.
By filling out various forms and surveys on our site or store, some personal information (such as name-surname, company information, phone number, address, or email addresses) of the members is collected by our store due to the nature of the business.
Our company may send campaign information, information about new products, and promotional offers to its customers and members at certain periods. Our members can make all kinds of choices about receiving such information while signing up, and after logging in, they can change this choice from the account information section or notify us through the link in the informative message they receive.
During the approval process carried out through our store or via email, personal information transmitted to our store electronically by our members will not be disclosed to third parties outside of the purposes and scope determined by the "Membership Agreement" we have made with our Members.
Our company records and uses the IP address of its members to identify system-related problems and to quickly resolve any problems or disputes that may arise about the service provided. IP addresses can also be used to identify users in general and to gather comprehensive demographic information.
Our company may use the information requested for purposes outside the scope determined by the Membership Agreement, directly or through its collaborators, for direct marketing purposes. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about transactions carried out through our store; may be used by our company and its collaborators for various statistical evaluations, database creation, and market research without revealing the identities of our members beyond the purposes and scope determined by the "Membership Agreement".
Our company is committed to keeping confidential information strictly private and confidential, considering it as a confidentiality obligation, and taking all necessary measures to ensure and maintain confidentiality, to prevent any or all of the confidential information from entering the public domain or unauthorized use or disclosure to a third party, and to show due diligence in this regard.
CREDIT CARD SECURITY
Our company prioritizes the security of credit cardholders who shop from our shopping sites. Your credit card information is not stored in our system in any way.
When you enter the transaction process, there are two things to be aware of to understand that you are on a secure site. One is a key or lock symbol at the bottom of your browser. This shows that you are on a secure internet page and all your information is encrypted and protected. This information is used only in accordance with the sales process and as per your instructions. The information related to the credit card used during the shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for questioning. If the card's availability is confirmed, the shopping continues. Since no information about the card can be viewed or recorded by us, it is prevented from being accessed by third parties under any circumstances.
The reliability of the payment/invoice/delivery address information of online orders paid by credit card is checked by our company against Credit Card Fraud. Therefore, first-time shoppers from our shopping sites must first confirm the financial and address/phone information accuracy to reach the supply and delivery stage of their orders. If necessary, the credit cardholder is contacted or the relevant bank is contacted for information control.
All information you provide while becoming a member can only be accessed and changed by you. If you securely protect your login information, it is impossible for others to access and change your information. For this purpose, during membership transactions, it acts within a 128-bit SSL security area. This system is an international encryption standard that is impossible to break.
Online shopping sites with a customer service line or customer support service and where a clear address and telephone information are provided are preferred more today. In this way, you can get detailed information about all the issues you are curious about, and you can get more reliable information about the reliability of the online shopping service providing the company.
Note: We recommend paying attention to the clear address and telephone information of the company on internet shopping sites. Record all phone/address information of the store from which you buy the product before making your purchase. If you do not trust, confirm it by phone before shopping. All information about our company and its location is specified in all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information that you will send to us via the credit card mail-order method will be stored by our company according to the confidentiality principle. This information is kept for 60 days against possible disputes with the bank and is then destroyed. Since you can naturally object to the bank regarding any withdrawal from your credit card except for the mail-order form approved by you for the payment of the products you order, it does not pose any risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store can provide links to other sites within its website. Our company does not bear any responsibility for the privacy practices and content of the sites accessed through these links. The privacy principles of this agreement are only related to the use of our store, and they do not cover third-party websites.
EXCEPTIONAL CASES
In limited cases specified below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These cases are limited in number;
1. To comply with obligations imposed by legal rules such as Law, Decree Law, Regulation, etc., enacted by the competent legal authority and in force;
2. To fulfill the requirements of the "Membership Agreement" and other agreements signed by our store with users and to put them into practice;
3. To provide information about users upon the duly conducted investigation or inquiry request by the competent administrative and judicial authority;
4. To provide information when it is necessary to protect the rights or security of users.
EMAIL SECURITY
Never write your credit card number or passwords in the e-mails you send to our store's Customer Service regarding any of your orders. The information contained in the emails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your emails under any circumstances.
BROWSER COOKIES
Our company may obtain information about users visiting our store and using the website by using a technical communication file (Cookie). The technical communication files mentioned are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the internet by storing status and preferences about the site.
The technical communication file helps obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and dynamically generate advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your email. Many browsers are designed to accept the technical communication file initially, but users can change the settings to ensure that the technical communication file does not arrive, or a warning is given when the technical communication file is sent.
Our company may change the provisions of this "Privacy Policy" at any time by posting on the site or sending an email to users or posting on its website. The provisions of the Privacy Policy take effect on the date they are published.
For any questions and suggestions about our privacy policy, you can send an email to info@saglamfresh.com. You can reach our company using the contact information below.
Company Name: Sağlam Fresh
Address: Akbaba Köyü İç Yolu, 03911 Akbaba/Sultandağı/Afyonkarahisar
Email: info@saglamfresh.com
Phone: +90 530 738 56 88